► At the theater counter on the evening of the performance
The counter usually opens 1 hour before the start of the show. The delivery of the tickets is made to the holder of the order on presentation of his identity document and a copy of the order confirmation email. The credit card used for payment may be requested. For your convenience, we advise you to arrive to make this withdrawal, no later than 30 minutes before the start of the show.
► E-ticket
The e-ticket is available for orders made over the internet or by phone. The e-tickets are available in the customer area, under the heading "My e-tickets", are sent by e-mail for orders by phone. The e-ticket must be printed on white A4 paper, in color or black and white. The barcode must be readable in order to be scanned.
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